Chubb’s Strategic Expansion in North America
Global insurance powerhouse Chubb has announced the creation of a new strategic unit: the North America Small & Lower Midmarket division. This division is a pivotal part of Chubb’s North America Middle Market organization and marks the amalgamation of the insurer’s Lower Middle Market and Digital Small Business divisions into a single, cohesive entity.
Rob Poliseno has been appointed as the Division President, while Jason Ranucci will serve as the Chief Operating Officer. In their new roles, Poliseno will report to Ben Rockwell, Division President of Chubb North America Middle Market, and Ranucci will report to Poliseno.
Leadership and Vision
Juan Luis Ortega, Executive Vice President of Chubb Group and President of Chubb North America, commented on this development: “The small business and lower middle market segments present significant opportunities for growth and expansion at Chubb. As the distribution landscape undergoes transformation, agents and brokers are increasingly seeking simplicity, efficient underwriting, and seamless digital experiences.”
Ortega further emphasized that integrating Chubb’s extensive underwriting expertise in the Lower Middle Market with the agility of their Digital Small Business division will enable the company to leverage its full capabilities and expertise to serve clients effectively and drive growth.
Leadership Experience
With nearly 17 years at Chubb and 28 years in the industry, Rob Poliseno brings a wealth of experience to his role as Division President. His leadership will be instrumental in steering Chubb’s Small & Lower Midmarket business towards success. His background in insurance underwriting, distribution, and operational excellence enhances his leadership capabilities.
As Chief Operating Officer, Jason Ranucci will oversee extensive operations, including P&L management, field and home office underwriting, and oversight of product, pricing, portfolio management, and analytics. Ranucci’s 17 years of industry experience, including his recent role as Head of North America Lower Middle Market and Global Chief Underwriting Officer for Small Business, equip him well for his new responsibilities.
A Milestone in Market Service
Ben Rockwell, Middle Market President, highlighted the significance of this new division: “Launching this division is a milestone in our approach to serving the small and lower middle market business segment. Rob and Jason will build upon their successes, utilizing our investments in a modern, automated, and data-centric digital operating model that sets us apart in various industry practices and positions us for robust growth.”
This division aims to provide more seamless coverage through an extensive suite of products and services, including P&C, Financial Lines, Cyber, Multinational, and Accident & Health. Agents will have the flexibility of choosing between a fully digital/automated experience or a digitally augmented service model.
